FAQ
FAQ
A few common questions. If you do not find what you need, please call or email us.
Is the foundation a registered charity?
Yes. Compassionate Hands Foundation (Hội Từ Thiện Bàn Tay Nhân Ái) is a 501(c)(3) nonprofit organization in the United States, EIN 26-3938976. You can look us up using the IRS Tax Exempt Organization Search tool.
How do the gifts reach families?
Our team travels to each community, usually to a temple. The temple helps compile the list of families in the greatest need, and team members hand over the gifts in person. Every distribution is filmed.
What does a gift package include?
Usually rice, noodles, cooking oil, soy sauce, seasoning, blankets, towels, sandals, hygiene items, and cash. Contents may vary by region and by need.
Where does the foundation work?
Our office is in Garden Grove, California. Our programs are carried out in Vietnam, from the Mekong Delta and the Central Highlands to the central coast. In 2014 we also brought relief to communities around Tonlé Sap Lake in Cambodia.
How can I donate or travel with the team?
Please call +1 714-457-0451 or email bantaynhanai.org@gmail.com. We will walk you through the next steps.
Where can I see past trips?
On the Videos and Stories pages of this website, and on the foundation's official YouTube channel and Facebook page.
You are warmly invited to share a gift
Please call or email the foundation. We would be glad to listen and to guide you.